Returns & Exchanges

At DTC Outlet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Simply follow our streamlined process below to initiate your return and receive a refund or exchange quickly.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship It Back

Drop off your package at any authorized carrier location; we will notify you once the shipment reaches our warehouse.

4

Receive Your Refund

After our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing